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How To Pull A Transaction Detail Report From Aloha.

  • Updated

Audience

Technical Teams, Partners, Venues

 

Topic or Issue Description  

How to pull a transaction detail report from the Aloha BOH software. 

 

Solution

When trying to determine ticket transactions not matching what Omnivore is expressing, details of transactions from Aloha are needed to compare to Omnivore's return of the same ticket(s). This aids in the identification of the issue to provide next steps. 

 

Steps to Implement

 

Step 1

Open New Aloha Manager or Configuration Center. 

 

Step 2

Go to Report>Aloha Point-of-Sale>Sales> Transaction Detail Report.

td1.png

Step 3

Select the date(s) in question. 

td2.png

Step 4

Select view to confirm the proper report information is showing. Close if showing as expected. 

 

Step 5

Select Print and save as PDF. 











Caveats

In Configuration Center, confirm you have selected the proper store when logging in with access that allows visibility into all/more stores.

 

Keywords/Tags: Aloha Reports, Transaction Detail Report, Aloha, TS, QS.

 

 

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